ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine our leading first-party experiences with personalization and content as well as capture and act on engagement insights, accelerating the buyer journey and propelling pipeline forward.
ON24 provides industry-leading companies, including 4 of the 6 largest global software companies, 3 of the 5 top global asset management firms, 3 of the 6 largest global pharmaceutical companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
Role Overview:
We are seeking a creative and detail-oriented Instructional Designer to design, develop, and implement engaging learning experiences that drive performance and knowledge retention. The main purpose of this position is to help our customers make a smooth conversion to the ON24 products by providing written and self-paced learning content to support the process. The ideal candidate will collaborate with subject matter experts (SMEs), trainers, and stakeholders to create effective instructional materials across various formats, including eLearning, instructor-led training (ILT), written documentation, and blended learning solutions. This role is part time with up to 20 hours per week of work.
Responsibilities:
Analyze learning needs and performance gaps to design targeted instructional solutions.
Develop engaging and interactive learning content using authoring tools (e.g. Camtasia, Skilljar, Zendesk).
Collaborate with SMEs and cross-functional teams to ensure content accuracy and alignment with business goals.
Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
Continuously improve learning experiences based on learner feedback and data analysis.
Skills & Experience:
Experience with video editing, graphic design, or animation tools.
Background in corporate training, technical education, or compliance training.
Proficient with Microsoft Windows workstations, especially Microsoft O365 (Excel, Word, PPT and Outlook)
Proficient with Camtasia or similar products
Working knowledge of content management systems
Excellent writing and editing skills
The ability to handle multiple projects concurrently
The ability to work independently
The base pay range for this position is $30-$35 per hour. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
EEOC:
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
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