Job Description

Salary: $65,000 - $73,000

Other Forms of Compensation: Full Benefits 

At over 300 college & universities around the country,  Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

At Chartwells Higher Education, we believe in crafting outstanding opportunities for our teams. As the Marketing Manager for Chartwells at Carneige Mellon University, you will lead the charge in developing and implementing innovative marketing strategies that drive engagement and revenue across our campus operations. This role demands a creative, bold individual with a deep understanding of Millennial and Generation Z marketing tactics, ensuring our dining programs resonate with the student community. Join us in shaping the future of campus dining! 

Key Responsibilities: 

• Manage yearly marketing plan and budget for campus operations to reach sales targets in meal plans, retail, residential, and catering.
• Build and implement creative promotions and awareness campaigns to drive sales in resident dining, retail, catering, concessions, and summer camps/conferences.
• Manage and complete daily, weekly, and monthly communications with clients and the campus community.
• Conduct and analyze consumer research, market conditions, and competitor information to determine efficient strategies.
• Lead all aspects of the dining brand's digital strategy, including social media and other digital channels.
• Conduct and analyze consumer feedback programs to ensure continuous improvement.
• Develop and uphold world-class merchandising standards.
• Present marketing plans and results to various campus departments and student groups.
• Collaborate with campus departments to launch new and ongoing campaigns.
• Lead and manage Student Success interns, sales ambassador teams, and marketing coordinators.
• Coordinate and complete associate training and engagement programs.
• Report on return on investment and key performance metrics to collaborators.
• Build and share vision plans through quarterly client and collaborator meetings.
• Other duties may be assigned, including supporting satellite campuses or regional marketing efforts and leading special projects, which may require occasional evening, late night, and/or weekend availability. 

Preferred Qualifications: 

• Bachelor’s degree in Marketing, Culinary, Hospitality, or Hotel Management or equivalent experience.
• Minimum of three years of proven marketing experience.
• Experience with B2C marketing program development, ideally with a background in B2B marketing.
• Ability to collaborate with various internal functions, including operations, culinary, retail, merchandising, and client relations.
• Strong organizational, time management, and both verbal and written communication skills.
• Ability to present to large groups confidently.
• Proficiency in Microsoft Office Suite: PowerPoint, Word, and Excel.
• Experience with social media tactics to increase brand awareness.
• Graphic design experience using Adobe Creative Suite is a plus. 

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID: 1449893

Chartwells HE  

CINDY SCHOENFELD  

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