Job Description

Property Description:

The Club at Porto Cima (pronounced chima) is a private facility and features an 18-hole Jack Nicklaus Signature Design, a 17,000 square-foot clubhouse and a Yacht Club.  The Nicklaus Signature Course is the focal point of The Club at Porto Cima with seven holes that play beside or over the lake. The golf course opened for play in 2000 and is considered one of Missouri’s top courses by Golf Digest.

The club’s Mediterranean-style golf clubhouse features a beautiful golf shop, men’s and ladies locker rooms – each with its own fitness area – meeting and banquet space, plus multiple food and beverage options in The Grille Room Restaurant, the 19th Hole Lounge, a private member dining room as well as outdoor dining overlooking the 18th hole and the Lake of the Ozarks.

The Yacht Club, located adjacent to the golf clubhouse, features a 200-slip marina, a marina clubhouse, member swimming pool, tennis courts and a poolside dining option. While the surrounding Club at Porto Cima community offers single-family residential lots, custom homes and custom townhome products.

Position Summary

Manages and directs the overall operational and fiscal performance of the facility in compliance and in accord with Company policies and procedures.  Develops and implements fiscal, operational, and business development plans and strategies. Establishes and administers operational standards and quality performance guidelines for all system operating functions and staff.

Essential Duties and Responsibilities

• Direct, coordinate and monitor the development the facility’s annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
• Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments.
• Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and initiate action plans to achieve appropriate adjustments.
• Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures.
• Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate clearly, tactfully, and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
• Provide appropriate leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality.
• Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
• Oversee and manage employment activities, including but not limited to, personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination, etc to ensure compliance with Company human resources policies and procedures.
• Assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
• Develop and maintain positive relationships with clients, municipal officials, and community organizations.
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
• Assure the efficient and timely submission of all required operational, financial, budgetary and related reports.

Education/Qualifications/Certifications

• College degree preferred.
• 5 years applicable functional, supervisory and/or management experience, preferably in the golf industry.
• Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

Supervises

Department Managers

Classifications:

Full-time, Non-Seasonal, Salaried, Exempt

KemperSports Management is an Equal Opportunity Employer

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